Omni-channel seminar  November 30th

Get inspired by the best specialists !

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Omni-channel explosion

Practical info

Practical info

When : April 4th, from 9.00 to 12.00

Where : Bisnode office, allée de la Recherche 65, 1070 Brussels

Participation: free. Places available are limited.

Nowadays, consumers interact with businesses not only through many channels, but also on many devices. Rather than seeing each of these interactions separately, users view all interactions with an organization as part of one global experience. It is therefore essential to understand the customer's expectations before choosing the channel or the device. 

Program :

  • 9.30 – 9.45 : Welcome 
  • 9.45 – 10.15 : Florent Diverchy
  • 10.15 – 10.45 : Pratical cases - Cédric Cauderlier, Mountainview
  • 10.45 – 11.00 : Coffee break
  • 11.00 – 11.30 : The future trends of the omni-channel - Florent Diverchy & Cédric Cauderlier
  • 11.30 – 12.00 : Open microphone: our experts answer to your questions

Book your seat now for this unique event