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bank & insurance

Opportunities in a changing world

Banks and financial institutions are currently facing major challenges. New conditions in many areas require new approaches and tools to continue running a profitable business. Both private consumers and businesses are not as loyal as they used to be and are increasingly switching banks. To ensure customer satisfaction, it is therefore more important than ever before to really understand your customers in depth. Doing this enables you to communicate more effectively and reach the customers at precisely the right time.

As competition increases, it is also necessary to raise your level of customer service. Quite simply, this means that a bank or financial institution must be able to deliver higher quality — and faster. As laws and regulations change, banks and financial institutions also face increased complexity, which can affect your offers, solutions and handling times. 

But increasing challenges also mean new opportunities. With access to data, relevant insights and the right tools, the changing world also brings the potential to increase your competitiveness and stay a step ahead. Large amounts of data can be handled and used to streamline processes, make secure decisions and choose the right customers. Smart data makes this possible.

Customer case

Predictive modelling helped Ethias reduce churn

Learn how Ethias took advantage of Bisnode’s experience in predictive models to determine the risk of churn for each of his customers. The model also helped to determine their appetite to buy a new contract for the product ‘assistance’ .

Learn more

Key achievements

% less churn % less churn

10

% less churn

times more effective cross-sell times more effective cross-sell

2

times more effective cross-sell

Get support from Bisnode throughout the customer journey

Use our solutions depending on your situation

Identify

We help your get accurate data on your prospects and customers. This way, you can not only identify but also get a smart single view on everyone in your database

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+32 (0)2 555 97 00

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Understand

It’s only when data become insights that you can make smart decisions. As you wish to connect to your customers or prospects, you will need these insights to create the right dialogue.

Are you ready for action?

Call us

We are available every weekday from 9 to 17.30

+32 (0)2 555 97 00

Get contacted

Contact

Reach and convert people in a personalized way on the channel that matters to them

Are you ready for action?

Call us

We are available every weekday from 9 to 17.30

+32 (0)2 555 97 00

Get contacted

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